{"id":1426,"date":"2021-02-15T16:15:17","date_gmt":"2021-02-15T15:15:17","guid":{"rendered":"https:\/\/www.celum.com\/en\/?page_id=1426"},"modified":"2026-04-16T09:30:37","modified_gmt":"2026-04-16T07:30:37","slug":"support","status":"publish","type":"page","link":"https:\/\/www.celum.com\/en\/support\/","title":{"rendered":"Customer Support"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"1426\" class=\"elementor elementor-1426\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-311e3dcd elementor-section-height-min-height elementor-section-boxed elementor-section-height-default elementor-section-items-middle\" data-id=\"311e3dcd\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-d6c47da\" data-id=\"d6c47da\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-7e6098b6 elementor-widget elementor-widget-heading\" data-id=\"7e6098b6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Support, Consulting <br>\nServices  &amp; User Academy<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-57c92942 elementor-align-center celum-button celum-button--primary elementor-widget elementor-widget-button\" data-id=\"57c92942\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/service.celum.com\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Contact Support<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7b35b98f elementor-absolute elementor-hidden-tablet elementor-hidden-phone elementor-widget elementor-widget-image\" data-id=\"7b35b98f\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_position&quot;:&quot;absolute&quot;}\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"300\" height=\"300\" src=\"https:\/\/www.celum.com\/en\/wp-content\/uploads\/sites\/2\/2021\/03\/NEW-Light.svg\" class=\"attachment-medium size-medium wp-image-7608\" alt=\"\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-530b05db elementor-absolute elementor-hidden-tablet elementor-hidden-phone elementor-widget elementor-widget-image\" data-id=\"530b05db\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_position&quot;:&quot;absolute&quot;}\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"300\" height=\"300\" src=\"https:\/\/www.celum.com\/en\/wp-content\/uploads\/sites\/2\/2021\/03\/NEW-Light.svg\" class=\"attachment-medium size-medium wp-image-7608\" alt=\"\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-483f8517 elementor-absolute elementor-hidden-tablet elementor-hidden-phone elementor-widget elementor-widget-image\" data-id=\"483f8517\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_position&quot;:&quot;absolute&quot;}\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"300\" height=\"300\" src=\"https:\/\/www.celum.com\/en\/wp-content\/uploads\/sites\/2\/2021\/03\/NEW-Dark.svg\" class=\"attachment-medium size-medium wp-image-7524\" alt=\"\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-30a7d09c elementor-widget__width-auto elementor-absolute elementor-widget elementor-widget-image\" data-id=\"30a7d09c\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_position&quot;:&quot;absolute&quot;}\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"300\" height=\"300\" src=\"https:\/\/www.celum.com\/en\/wp-content\/uploads\/sites\/2\/2021\/03\/NEW-Dark.svg\" class=\"attachment-medium size-medium wp-image-7524\" alt=\"\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-6614a52 elementor-section-full_width elementor-section-height-default elementor-section-height-default\" data-id=\"6614a52\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t\t<div class=\"elementor-background-overlay\"><\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-12e22cf\" data-id=\"12e22cf\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-870afdc elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"870afdc\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-0f8c916\" data-id=\"0f8c916\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-1b49094 elementor-widget elementor-widget-heading\" data-id=\"1b49094\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">ONLINE RESOURCES<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2cfcc92 elementor-widget elementor-widget-text-editor\" data-id=\"2cfcc92\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span class=\"--l --r border-b-2 border-green-100 dark:border-green-500 dark:text-green-300 lmt__write_highlight relative text-green-600\"><span class=\"--l --r hover:dark:text-blue-300 hover:text-blue-500 lmt__words_highlight\">Find<\/span> <span class=\"--l --r hover:dark:text-blue-300 hover:text-blue-500 lmt__words_highlight\">out<\/span> <span class=\"--l --r hover:dark:text-blue-300 hover:text-blue-500 lmt__words_highlight\">all<\/span> <span class=\"--l --r hover:dark:text-blue-300 hover:text-blue-500 lmt__words_highlight\">you<\/span> <span class=\"--l --r hover:dark:text-blue-300 hover:text-blue-500 lmt__words_highlight\">need<\/span> <span class=\"--l --r hover:dark:text-blue-300 hover:text-blue-500 lmt__words_highlight\">to<\/span> <span class=\"--l --r hover:dark:text-blue-300 hover:text-blue-500 lmt__words_highlight\">know<\/span><\/span> <span class=\"--l --r hover:dark:text-blue-300 hover:text-blue-500 lmt__words_highlight\">about<\/span> <span class=\"--l --r hover:dark:text-blue-300 hover:text-blue-500 lmt__words_highlight\">CELUM<\/span> <span class=\"--l --r hover:dark:text-blue-300 hover:text-blue-500 lmt__words_highlight\">products<\/span> <span class=\"--l --r hover:dark:text-blue-300 hover:text-blue-500 lmt__words_highlight\">in<\/span> <span class=\"--l --r hover:dark:text-blue-300 hover:text-blue-500 lmt__words_highlight\">one<\/span> <span class=\"--l --r hover:dark:text-blue-300 hover:text-blue-500 lmt__words_highlight\">place<\/span>: <span class=\"--l --r border-b-2 border-green-100 dark:border-green-500 dark:text-green-300 lmt__write_highlight relative text-green-600\"><span class=\"--l --r hover:dark:text-blue-300 hover:text-blue-500 lmt__words_highlight\">the<\/span><\/span> <span class=\"--l --r hover:dark:text-blue-300 hover:text-blue-500 lmt__words_highlight\">CELUM<\/span> <span class=\"--l --r hover:dark:text-blue-300 hover:text-blue-500 lmt__words_highlight\">Knowledge<\/span> <span class=\"--l --r hover:dark:text-blue-300 hover:text-blue-500 lmt__words_highlight\">Base<\/span> <span class=\"--l --r hover:dark:text-blue-300 hover:text-blue-500 lmt__words_highlight\">at <\/span><a href=\"https:\/\/community.celum.com\/\" target=\"_blank\" rel=\"noopener\">community.celum.com<\/a>.<\/p><p>User and partner documentation, technical documentation, the<a href=\"https:\/\/community.celum.com\/user-academy\/\"> CELUM User Academy<\/a>, and much more can be found here, clearly organised.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-108aa33\" data-id=\"108aa33\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-96d4e7b elementor-invisible elementor-widget elementor-widget-image\" data-id=\"96d4e7b\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;slideInUp&quot;}\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"800\" height=\"534\" src=\"https:\/\/www.celum.com\/en\/wp-content\/uploads\/sites\/2\/2021\/04\/Celumonlineresources-1024x683.jpg\" class=\"attachment-large size-large wp-image-8539\" alt=\"\" srcset=\"https:\/\/www.celum.com\/en\/wp-content\/uploads\/sites\/2\/2021\/04\/Celumonlineresources-1024x683.jpg 1024w, https:\/\/www.celum.com\/en\/wp-content\/uploads\/sites\/2\/2021\/04\/Celumonlineresources-300x200.jpg 300w, https:\/\/www.celum.com\/en\/wp-content\/uploads\/sites\/2\/2021\/04\/Celumonlineresources-768x512.jpg 768w, https:\/\/www.celum.com\/en\/wp-content\/uploads\/sites\/2\/2021\/04\/Celumonlineresources-1536x1024.jpg 1536w, https:\/\/www.celum.com\/en\/wp-content\/uploads\/sites\/2\/2021\/04\/Celumonlineresources-2048x1365.jpg 2048w, https:\/\/www.celum.com\/en\/wp-content\/uploads\/sites\/2\/2021\/04\/Celumonlineresources-1920x1280.jpg 1920w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-37bf3ab elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"37bf3ab\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-26fe255\" data-id=\"26fe255\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-fb7889c elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"fb7889c\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-8d076c9\" data-id=\"8d076c9\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-7a8e479 elementor-invisible elementor-widget elementor-widget-image\" data-id=\"7a8e479\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;slideInUp&quot;}\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"800\" height=\"534\" src=\"https:\/\/www.celum.com\/en\/wp-content\/uploads\/sites\/2\/2021\/04\/SupportConsult-copy-1024x683.jpg\" class=\"attachment-large size-large wp-image-8875\" alt=\"\" srcset=\"https:\/\/www.celum.com\/en\/wp-content\/uploads\/sites\/2\/2021\/04\/SupportConsult-copy-1024x683.jpg 1024w, https:\/\/www.celum.com\/en\/wp-content\/uploads\/sites\/2\/2021\/04\/SupportConsult-copy-300x200.jpg 300w, https:\/\/www.celum.com\/en\/wp-content\/uploads\/sites\/2\/2021\/04\/SupportConsult-copy-768x512.jpg 768w, https:\/\/www.celum.com\/en\/wp-content\/uploads\/sites\/2\/2021\/04\/SupportConsult-copy-1536x1024.jpg 1536w, https:\/\/www.celum.com\/en\/wp-content\/uploads\/sites\/2\/2021\/04\/SupportConsult-copy-2048x1365.jpg 2048w, https:\/\/www.celum.com\/en\/wp-content\/uploads\/sites\/2\/2021\/04\/SupportConsult-copy-1920x1280.jpg 1920w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-7a9095b\" data-id=\"7a9095b\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-6dc3063 elementor-widget elementor-widget-heading\" data-id=\"6dc3063\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Support &amp; Consulting Services<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c853265 elementor-widget elementor-widget-text-editor\" data-id=\"c853265\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Together, let\u2019s create outstanding content experiences.<\/p><p>Whether you need technical support or want to talk to one of our experienced consultants. We\u2019re there for you, just contact us via\u00a0<a href=\"https:\/\/celumservice.atlassian.net\/servicedesk\/customer\/portals\">service.celum.com<\/a>.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-daa0f76 elementor-section-full_width elementor-section-height-default elementor-section-height-default\" data-id=\"daa0f76\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t\t<div class=\"elementor-background-overlay\"><\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-de877d1\" data-id=\"de877d1\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-cc85c19 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"cc85c19\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-68e656f\" data-id=\"68e656f\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-c20ff6c elementor-widget elementor-widget-heading\" data-id=\"c20ff6c\" data-element_type=\"widget\" data-e-type=\"widget\" id=\"academy\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">CELUM User Academy<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b32ec43 elementor-widget elementor-widget-text-editor\" data-id=\"b32ec43\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Explore the variety of learning resources designed to help you develop your professional skills when working with CELUM.<\/p><p>The CELUM User Academy offers short, comprehensive tutorials that cover all CELUM domains.<\/p><ul><li><a href=\"https:\/\/community.celum.com\/user-academy\/CELUM-Cloud-Account\/Branded-login\/\">CELUM Account Management<\/a><\/li><li><a href=\"https:\/\/community.celum.com\/user-academy\/CELUM-Content\/Understanding-core-concepts\/\">CELUM Content<\/a><\/li><li><a href=\"https:\/\/community.celum.com\/user-academy\/CELUM-Work\/Leverage-user-roles\/\">CELUM Work<\/a><\/li><li><a href=\"https:\/\/community.celum.com\/user-academy\/CELUM-Experience\/CELUM-Experience-introduction\/\">CELUM Experience<\/a><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-163340c\" data-id=\"163340c\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-2fd9cfe elementor-invisible elementor-widget elementor-widget-li-widgets--animations\" data-id=\"2fd9cfe\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;slideInUp&quot;}\" data-widget_type=\"li-widgets--animations.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"li-widgets--animations\" data-sources='{\"lg\":\"https:\\\/\\\/www.celum.com\\\/en\\\/wp-content\\\/uploads\\\/sites\\\/2\\\/2026\\\/04\\\/Video_User-Academy-Intro_Book-opening_grey-BG-.mp4\",\"md\":\"https:\\\/\\\/www.celum.com\\\/en\\\/wp-content\\\/uploads\\\/sites\\\/2\\\/2026\\\/04\\\/Video_User-Academy-Intro_Book-opening_grey-BG-.mp4\",\"sm\":\"https:\\\/\\\/www.celum.com\\\/en\\\/wp-content\\\/uploads\\\/sites\\\/2\\\/2026\\\/04\\\/Video_User-Academy-Intro_Book-opening_grey-BG-.mp4\",\"xs\":\"https:\\\/\\\/www.celum.com\\\/en\\\/wp-content\\\/uploads\\\/sites\\\/2\\\/2026\\\/04\\\/Video_User-Academy-Intro_Book-opening_grey-BG-.mp4\"}'><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t<div class=\"elementor-element elementor-element-154eec0 e-flex e-con-boxed e-con e-parent\" data-id=\"154eec0\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;gradient&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-fd4cdfe e-con-full e-flex e-con e-child\" data-id=\"fd4cdfe\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a19eec9 elementor-widget elementor-widget-text-editor\" data-id=\"a19eec9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>CELUM Services<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-e397a97 e-con-full e-flex e-con e-child\" data-id=\"e397a97\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-07c0ba8 elementor-align-left celum-button celum-button--secondary elementor-widget elementor-widget-button\" data-id=\"07c0ba8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/status.celum.com\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">check system status<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4006eb4 elementor-absolute elementor-hidden-tablet elementor-hidden-mobile elementor-widget elementor-widget-image\" data-id=\"4006eb4\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_position&quot;:&quot;absolute&quot;}\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"300\" height=\"300\" src=\"https:\/\/www.celum.com\/en\/wp-content\/uploads\/sites\/2\/2021\/03\/NEW-Dark.svg\" class=\"attachment-medium size-medium wp-image-7524\" alt=\"\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Support, Consulting Services &amp; User Academy Contact Support ONLINE RESOURCES Find out all you need to know about CELUM products in one place: the CELUM Knowledge Base at community.celum.com. User and partner documentation, technical documentation, the CELUM User Academy, and much more can be found here, clearly organised. Support &amp; Consulting Services Together, let\u2019s create [&hellip;]<\/p>\n","protected":false},"author":13,"featured_media":4027,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"folder":[],"class_list":["post-1426","page","type-page","status-publish","has-post-thumbnail","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v24.6 (Yoast SEO v27.2) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Customer Support for CELUM<\/title>\n<meta name=\"description\" content=\"Whether you need technical documentation, technical support or want to talk to one of our experienced consultants, we\u2019re here for you.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.celum.com\/en\/support\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Customer Support\" \/>\n<meta property=\"og:description\" content=\"Whether you need technical documentation, technical support or want to talk to one of our experienced consultants, we\u2019re here for you.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.celum.com\/en\/support\/\" \/>\n<meta property=\"og:site_name\" content=\"Celum\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/celumcorporate\/\" \/>\n<meta property=\"article:modified_time\" content=\"2026-04-16T07:30:37+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.celum.com\/en\/wp-content\/uploads\/sites\/2\/2021\/03\/CELUM.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"1200\" \/>\n\t<meta property=\"og:image:height\" content=\"630\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:site\" content=\"@CELUM\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.celum.com\/en\/support\/\",\"url\":\"https:\/\/www.celum.com\/en\/support\/\",\"name\":\"Customer Support for CELUM\",\"isPartOf\":{\"@id\":\"https:\/\/www.celum.com\/en\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/www.celum.com\/en\/support\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/www.celum.com\/en\/support\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/www.celum.com\/en\/wp-content\/uploads\/sites\/2\/2021\/03\/CELUM.jpg\",\"datePublished\":\"2021-02-15T15:15:17+00:00\",\"dateModified\":\"2026-04-16T07:30:37+00:00\",\"description\":\"Whether you need technical documentation, technical support or want to talk to one of our experienced consultants, we\u2019re here for you.\",\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/www.celum.com\/en\/support\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/www.celum.com\/en\/support\/#primaryimage\",\"url\":\"https:\/\/www.celum.com\/en\/wp-content\/uploads\/sites\/2\/2021\/03\/CELUM.jpg\",\"contentUrl\":\"https:\/\/www.celum.com\/en\/wp-content\/uploads\/sites\/2\/2021\/03\/CELUM.jpg\",\"width\":1200,\"height\":630},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/www.celum.com\/en\/#website\",\"url\":\"https:\/\/www.celum.com\/en\/\",\"name\":\"CELUM\",\"description\":\"Make Brands. Sell Products.\",\"publisher\":{\"@id\":\"https:\/\/www.celum.com\/en\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/www.celum.com\/en\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":\"Organization\",\"@id\":\"https:\/\/www.celum.com\/en\/#organization\",\"name\":\"CELUM\",\"url\":\"https:\/\/www.celum.com\/en\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/www.celum.com\/en\/#\/schema\/logo\/image\/\",\"url\":\"https:\/\/www.celum.com\/en\/wp-content\/uploads\/sites\/2\/2021\/01\/celum-header-logo.svg\",\"contentUrl\":\"https:\/\/www.celum.com\/en\/wp-content\/uploads\/sites\/2\/2021\/01\/celum-header-logo.svg\",\"width\":1,\"height\":1,\"caption\":\"CELUM\"},\"image\":{\"@id\":\"https:\/\/www.celum.com\/en\/#\/schema\/logo\/image\/\"},\"sameAs\":[\"https:\/\/www.facebook.com\/celumcorporate\/\",\"https:\/\/x.com\/CELUM\",\"https:\/\/www.instagram.com\/celum_life\/\",\"https:\/\/www.linkedin.com\/company\/328144\/\",\"https:\/\/www.youtube.com\/user\/celumTV\/\"]}]}<\/script>\n<!-- \/ Yoast SEO Premium plugin. -->","yoast_head_json":{"title":"Customer Support for CELUM","description":"Whether you need technical documentation, technical support or want to talk to one of our experienced consultants, we\u2019re here for you.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.celum.com\/en\/support\/","og_locale":"en_US","og_type":"article","og_title":"Customer Support","og_description":"Whether you need technical documentation, technical support or want to talk to one of our experienced consultants, we\u2019re here for you.","og_url":"https:\/\/www.celum.com\/en\/support\/","og_site_name":"Celum","article_publisher":"https:\/\/www.facebook.com\/celumcorporate\/","article_modified_time":"2026-04-16T07:30:37+00:00","og_image":[{"width":1200,"height":630,"url":"https:\/\/www.celum.com\/en\/wp-content\/uploads\/sites\/2\/2021\/03\/CELUM.jpg","type":"image\/jpeg"}],"twitter_card":"summary_large_image","twitter_site":"@CELUM","twitter_misc":{"Est. reading time":"2 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/www.celum.com\/en\/support\/","url":"https:\/\/www.celum.com\/en\/support\/","name":"Customer Support for CELUM","isPartOf":{"@id":"https:\/\/www.celum.com\/en\/#website"},"primaryImageOfPage":{"@id":"https:\/\/www.celum.com\/en\/support\/#primaryimage"},"image":{"@id":"https:\/\/www.celum.com\/en\/support\/#primaryimage"},"thumbnailUrl":"https:\/\/www.celum.com\/en\/wp-content\/uploads\/sites\/2\/2021\/03\/CELUM.jpg","datePublished":"2021-02-15T15:15:17+00:00","dateModified":"2026-04-16T07:30:37+00:00","description":"Whether you need technical documentation, technical support or want to talk to one of our experienced consultants, we\u2019re here for you.","inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.celum.com\/en\/support\/"]}]},{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/www.celum.com\/en\/support\/#primaryimage","url":"https:\/\/www.celum.com\/en\/wp-content\/uploads\/sites\/2\/2021\/03\/CELUM.jpg","contentUrl":"https:\/\/www.celum.com\/en\/wp-content\/uploads\/sites\/2\/2021\/03\/CELUM.jpg","width":1200,"height":630},{"@type":"WebSite","@id":"https:\/\/www.celum.com\/en\/#website","url":"https:\/\/www.celum.com\/en\/","name":"CELUM","description":"Make Brands. Sell Products.","publisher":{"@id":"https:\/\/www.celum.com\/en\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.celum.com\/en\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":"Organization","@id":"https:\/\/www.celum.com\/en\/#organization","name":"CELUM","url":"https:\/\/www.celum.com\/en\/","logo":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/www.celum.com\/en\/#\/schema\/logo\/image\/","url":"https:\/\/www.celum.com\/en\/wp-content\/uploads\/sites\/2\/2021\/01\/celum-header-logo.svg","contentUrl":"https:\/\/www.celum.com\/en\/wp-content\/uploads\/sites\/2\/2021\/01\/celum-header-logo.svg","width":1,"height":1,"caption":"CELUM"},"image":{"@id":"https:\/\/www.celum.com\/en\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.facebook.com\/celumcorporate\/","https:\/\/x.com\/CELUM","https:\/\/www.instagram.com\/celum_life\/","https:\/\/www.linkedin.com\/company\/328144\/","https:\/\/www.youtube.com\/user\/celumTV\/"]}]}},"acf":[],"_links":{"self":[{"href":"https:\/\/www.celum.com\/en\/wp-json\/wp\/v2\/pages\/1426","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.celum.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.celum.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.celum.com\/en\/wp-json\/wp\/v2\/users\/13"}],"replies":[{"embeddable":true,"href":"https:\/\/www.celum.com\/en\/wp-json\/wp\/v2\/comments?post=1426"}],"version-history":[{"count":21,"href":"https:\/\/www.celum.com\/en\/wp-json\/wp\/v2\/pages\/1426\/revisions"}],"predecessor-version":[{"id":51699,"href":"https:\/\/www.celum.com\/en\/wp-json\/wp\/v2\/pages\/1426\/revisions\/51699"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.celum.com\/en\/wp-json\/wp\/v2\/media\/4027"}],"wp:attachment":[{"href":"https:\/\/www.celum.com\/en\/wp-json\/wp\/v2\/media?parent=1426"}],"wp:term":[{"taxonomy":"folder","embeddable":true,"href":"https:\/\/www.celum.com\/en\/wp-json\/wp\/v2\/folder?post=1426"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}