The Integration for bidirectional synchronisation of CELUM and Sprinklr
With Sprinklr integration, you can synchronise your CELUM assets right into Sprinklr. This allows you to easily and quickly supply the unified CXM platform Sprinklr with assets from CELUM.
You can do this by declaring the CELUM folder that should be synchronised, or even by using the context menu of a single asset. Those assets will then be automatically synchronised to Sprinklr.
Assets can even be synchronised from Sprinklr to CELUM by setting a specific tag inside a Sprinklr Asset and triggering communication to CELUM.
With the automatic synchronisation, you will avoid the manual creation and editing of an asset, which will save time.
The project integration is customisable to your specific needs. Developed by netcare.
benefits
LATEST ASSETS
Provide social media with the latest assets from CELUM.
SPRINKLR TO CELUM
Load assets from Sprinklr to CELUM with just a few clicks.
AUTOMATIC SYNCHRONISATION
Always keep your assets up to date with automatic synchronisation.
SIMPLE CONFIGURATION
The integration is easy to configure, just by using the configuration administration of CELUM.
use cases
Metadata Mapping
Special information fields such as Node References cannot be mapped using only the configuration management. Those fields are mapped with an additional information field defining the value this field has in Sprinklr.
Asset Creation
When an asset is being created in CELUM and is part of the synchronisation folder for Sprinklr, it will automatically be created in Sprinklr as well.
It is similar with the creation in Sprinklr. When an asset is created with the ‘CELUM’ tag and a webhook is configured, it will automatically be created in CELUM.
The assets of both systems will be connected to each other.
Bidirectional synchronisation of assets as they are updated
Configuring the integration by using the CELUM configuration management
Event-based updates enable changes to be transferred quickly
Mapping Sprinklr custom fields to any CELUM information fields
